Better Business Bureau Serving Metro New York

Metropolitan New York, Long Island, and the Mid-Hudson Region

Please visit our main website at

Become BBB Accredited: For Businesses | For Charities

Contact Us

p: (212) 533-6200

f: (212) 477-4912

Hours of Operation:
Monday - Friday: 9 AM - 5PM

Phone hours:
Monday - Friday: 10AM - 4PM

About Us

BBB Serving Metropolitan New York helps people find and recommend businesses and charities they can trust. We serve New York City, Long Island, and the Mid-Hudson region. BBB services include: Business Profiles; Charity Reports; Consumer Complaints and Reviews; Dispute Resolution; Scam Tracker(SM) reports; and Consumer and Business tips and resources. In 2018, BBB Serving Metropolitan New York received 6.45 million inquiries for information about businesses, handled over 53,600 complaints, and reported over 44,200 complaints from consumers about businesses. People turned to BBB more than 173 million times for BBB Business Profiles on more than 5.4 million businesses and Charity Reports on 11,000 charities in 2018, all available for free at

Our local offices

30 East 33rd Street, 12th Floor

New York, NY 10016

p: (212) 533-6200

f: (212) 477-4912

399 Conklin Street, Suite 300

Farmingdale, NY 11735

p:(516) 420-0500

150 White Plains Road, Suite 107

Tarrytown, NY 10591

p:(914) 333-0550